FAQ

DO I NEED TO RE-REGISTER ON THE NEW WEBSITE?

All of your previous information has been saved, however you will need to create a new password. Please click “reset your password” and an instructional email will be sent.

I FORGOT MY PASSWORD. HOW DO I LOGIN?

All your information has been saved. If you forget your password, please click “reset your password” and an instructional email will be sent.

I NEED TO UPDATE MY ACCOUNT. HOW SHOULD I PROCEED?

Click on PRAVANA PRO in the navigation. Once clicked you will have the option to change your password, update payment information, and adjust your address.

HOW DO I BECOME A PRAVANA ELITE SALON?

Please click here to learn more about the PRAVANA Elite Salon program and contact our customer experience team at 855-PRAVANA.

HOW CAN I GET IN CONTACT WITH PRAVANA?

Please click here to send an inquiry or connect with our Customer Experience team directly through the chat box.

WHERE CAN I PURCHASE YOUR PRODUCTS?

PRAVANA color products are sold to licensed professionals at SalonCentric, STATE|RDA, CosmoProf, and Armstrong McCall. PRAVANA retail products are sold at Ulta and Salons nationwide. Please visit our store locator to find a location near you!

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